Production times of furniture vary from product to product from 6 weeks to 12 weeks. Please see the lead time information at each product page on the website. Regarding the tableware, we ship the goods within 7 days if we have stocks. If there is no available stock, we will accordingly inform you the lead time of the production.
DHL and FedEx. The items will be delivered at the entrance of your place.
Yes. Once your order has been shipped, you will receive a tracking code by e-mail.
The standard delivery from DHL and FedEx does not offer the white-glove delivery. Delivery is until the front-door of the delivery address. If you need the special delivery, please contact us.
You are responsible for ensuring that items you order can be delivered. You need to make sure the delivery access (entrance, staircase, elevator, etc.).
Please feel free to contact us about the access check.
You can pay with Shopify payment (credit card of VISA, Master card, AMEX, and JCB) or Paypal.
We do not receive any credit card information from you. Your payment transaction is processed and secured by third party’s payment system.